Student Complaints

The Idaho State Board of Education provides processes for students to file complaints related to postsecondary institutions operating in Idaho. Complaint procedures vary depending on the type of institution and are governed by Board policy and applicable state requirements.

Students are encouraged to first work directly with their institution to resolve concerns before submitting a formal complaint to the Board.

Students attending Idaho’s public four-year colleges and universities should follow their institution’s internal complaint or grievance process as the first step. If a concern cannot be resolved at the institutional level, additional guidance and escalation options are available under Board policy.

This form applies only to students at Idaho’s public four-year institutions: Boise State University, Idaho State University, Lewis-Clark State College, and the University of Idaho.

Idaho community college students must follow the complaint/grievance policy of the Board of Trustees of the community college they attend. Students at Idaho private or proprietary colleges follow a different process, described below.

Students attending registered proprietary schools or private postsecondary institutions in Idaho may file complaints with the Idaho State Board of Education if concerns are not resolved through the institution’s internal process.