Student Complaints

The Idaho State Board of Education provides processes for students to file complaints related to postsecondary institutions operating in Idaho. Complaint procedures vary depending on the type of institution and are governed by Board policy and applicable state requirements.

Students are encouraged to first work directly with their institution to resolve concerns before submitting a formal complaint to the Board.

Students attending Idaho’s public colleges and universities should follow their institution’s internal complaint or grievance process as the first step. If a concern cannot be resolved at the institutional level, additional guidance and escalation options are available under Board policy.

Students attending registered proprietary schools or private postsecondary institutions in Idaho may file complaints with the Idaho State Board of Education if concerns are not resolved through the institution’s internal process.